We have a number of staff that assists each of our clients. Our staffs are welcoming and more than happy to help at any time. Because the Ipswich Women’s Shelter is based on a feminist framework, the employees are all female. Many of our clients are more comfortable working with females as many have been through a fair amount of trauma. We have a strong team willing to help clients with anything!
The Manager answers to the Management Committee, oversees that the following workers have resources at their disposal. She ensures that all parties that are residing or visiting the shelter adhere to the appropriate policies in order to protect the clients and staff. The manager maintains the training and development of staff along with the planning and development of our shelter. She does this by closely working with the Management Committee and staff in order to achieve appropriate goals. All her decisions are client focused, meaning that outcomes are always going to benefit our clients.
Our DV support worker engages with clients and gives them the opportunity to talk about their experiences. She aims to increase client’s skills, knowledge and confidence while also helping realise the effects of domestic violence. She provides assistance around health care and safety such as assisting with protection orders and other legal matters that can be troublesome when escaping domestic violence. She collaborates with partner organisations in order to provide our clients the best opportunities available.
Our accommodation worker is an advocate for clients. She assists by providing individualised, client centred services. Our Accommodation worker strives to provide resourceful information regarding safety, affordability and independent housing. She works closely with our clients to ensure everyone has a place to call their own.
Our Cultural worker’s responsibility is to provide our ‘Culturally and Linguistically Diverse’ (CALD) and indigenous clients opportunities to talk about their experiences and provide opportunities to strengthen resilience, skills & confidence. She does this by collaborating with many cultural groups and provides a holistic service tailored to each client. Our cultural worker assists our cultural clients in any visa and immigration issues that they may have.
The children’s worker has the responsibility of providing children with an opportunity to talk about their experiences and provide support to those children who are at risk in the family environment. She works with the child’s mother to strengthen their relationship and advocate the child’s needs. She liaises with health care professionals, schools and day care to ensure the child’s wellbeing and educational opportunities.
Our music therapist was hired from thanks to a grant from the Alannah & Madeline Foundation. Since using the grants funds, we have kept her on. She plays a vital role in encourage children and building their self-esteem. She teaches the kids to cope effectively through music and lets them express their emotions and creativity. She works closely with our children’s worker to ensure the children are able to adapt to new environment.
The Counsellor plays an important role at the shelter. She is our counsellor and comes on a weekly basis. She works one on one with our clients and listens to their problems. She has been with the shelter for a number of years and we are lucky to have her.
Admin works part time as the administrator and the book keeper for the Shelter. Her role is to assist the workers in whatever tasks they need.